Privacy Policy

1. Who We Are

Hawthorne Sunrooms & Patios is a local sunroom contractor based in Hawthorne, CA. We own and operate the website at hawthornesunroomcontractor.com. If you have questions about this policy, you can reach us at contact@hawthornesunroomcontractor.com.

2. Information We Collect

We collect information in two ways: directly from you when you contact us, and automatically when you visit the site.

Information You Provide

When you fill out our contact or estimate request form, we collect the information you enter. This typically includes your name, phone number, email address, and a description of your project. We only collect what you choose to share.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically record your IP address, browser type, pages visited, time spent on those pages, and the page that referred you to our site. We use this information only in aggregate to understand how visitors use the site and to improve its content. We do not use this data to identify individual users.

3. Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. Most browsers allow you to refuse cookies or delete existing ones through your browser settings.

We do not use cookies to track you across other websites or to serve you targeted advertising.

4. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or estimate request.
• Schedule a site visit or follow-up call.
• Send you information related to your project.
• Maintain records of our communications with you.

We do not use your information for any marketing purpose unrelated to your inquiry, and we do not sell or rent your personal information to any third party.

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who help us operate the website or communicate with you (for example, an email or form processing service). These providers are only permitted to use your information to perform services on our behalf.
• Law enforcement or government authorities if required to do so by law or in response to a valid legal request.

6. Data Retention

We retain the information you provide for as long as necessary to fulfill your request, maintain our business records, and comply with applicable laws. If you would like us to delete your information, contact us at contact@hawthornesunroomcontractor.com and we will respond within 30 days.

7. Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you.
• Request that we delete your personal information.
• Opt out of the sale of your personal information (we do not sell it).
• Not be discriminated against for exercising your rights.

To exercise any of these rights, contact us at contact@hawthornesunroomcontractor.com. We will verify your identity before processing your request and respond within 45 days.

8. Security

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, or loss. However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

10. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised version on this page with a new effective date. We encourage you to review this page periodically if you have ongoing concerns about how your information is used.

12. Contact Us

If you have questions or concerns about this policy, please contact us: